DI Lines for NDC Bookings in Travelport+

Important: Some features are based on carrier support. Please refer to known gaps and FAQs for a list of carrier-specific support articles.

Only one NDC booking per booking file is supported at this time.

 

NDC bookings create Document Instruction (DI) lines in the booking file. These DI lines contain information about the booking, such as price, flight information, confirmation, ticketing time limits, fees, and form of payment. DI lines display in sequential order with the oldest entries at the top and the most recent entries at the bottom of the list.

Refer to DI line details for an explanation of the information provided in each DI line.

Note: Travelport+ agencies can request a configuration change so that NDC orders can include a filed fare with ticket number, add ticket listing with NDC ticket numbers, and update NDC tickets in the agency's TINS. This information is in addition to DI line information. For more information, refer to Filed fares for NDC orders.

To display DI lines, retrieve a booking, then select Expand All or the *DI link.

An NDC identifier is in the DI remarks to differentiate NDC booking files from LCC or GDS booking files.

DOCI-FREE TEXT-#TAS01#REFQF/5AAAAA/AUD/NDC

Select a link below to view the DI line changes for a workflow step.

Book and hold

Modify before ticket

Ticket (after hold)

Modify after ticket - even exchange

Instant ticket

Modify after ticket - additional collection

Cancel before ticket

Modify after ticket - refund

Cancel after ticket within void period

Add free seat or paid seat

Cancel after ticket and credit funds

Void ticket

Paid with credit - even exchange

Involuntary cancel remarks

Paid with credit - additional collection

Order Change Notification

Paid with credit - refund

 

Confirmation of an NDC booking - hold

The examples below contain an NDC booking for three passengers. XX indicates the airline code.

5AAAAA/05 XDBKR C003054 AG 2302440 04APR
  1.1TEST/JOE MR   2.1TEST/JOYMS*P-CHD   3.1TEST/JOLYN MRS

1. XX 2749 B 15MAY DFWATL ZK3   2048   2354 
2. XX  402 E 19MAY ATLDFW ZK3   0805   0935

The lines are updated as you move through the NDC booking process. 

DOCI-FREE TEXT-#TAS01#REFXX/NUQFMK/USD/NDC
  2. FREE TEXT-#TAS01#OIDXX/XX001H1Y9BXA2/USD/NDC
  3. FREE TEXT-#TAS01#P01ADT/101.40/22.51/123.91
  4. FREE TEXT-#TAS01#P01ADT/US7.61/ZP4.80/AY5.60/XF4.50
  5. FREE TEXT-#TAS01#P01ADT/FARETYPE/PUBLICFARE
  6. FREE TEXT-#TAS01#S01FLTXX2749/B/15MAY2025/DFWATL/20482354
  7. FREE TEXT-#TAS01#S02FLTXX1567/G/19MAY2025/ATLDFW/08050935     
  8. FREE TEXT-#TAS01#TOT123.91
  9. FREE TEXT-#TAS01#FAREBASIS/SUAUZNB3/S01/ADT
  10. FREE TEXT-#TAS01#FAREBASIS/GUAIZNN3/S02/AD   
  11. FREE TEXT-#TAS01#RESERVATION CONFIRMED 21FEB25 1549Z
  12. FREE TEXT-#TAS01#TICKET TIME LIMIT 22FEB25 2359Z

Ticketing of NDC booking (after hold)

DOCI-FREE TEXT-#TAS01#TKT/P01/S01-02/08157476215350
  13. FREE TEXT-#TAS01#TKT/P02/S01-02/08157476215372
  14. FREE TEXT-#TAS01#P01ADT/FEE6.00/UO1.73
  15. FREE TEXT-#TAS01#P02CNN/FEE5.00/UO1.21 
  16. FREE TEXT-#TAS01#FOPCC/AXXXXXXXXXXXX1002/578.49/21Feb25 1941Z

Note: If fees are applied, as above, then traveler level (line #14 and #15) fee breakdown lines are generated with fee base amount followed by fee tax amount applied on the fees:

  • Traveler level line: PxxPTC/<FeeBaseAmt>/<FeeTaxAmt>

or

DOCI-FREE TEXT-#TAS01#TKT/P01/S01-02/08157476215350
  2. FREE TEXT-#TAS01#TKT/P03/S01-02/08157476215361
  3. FREE TEXT-#TAS01#TKT/P02/S01-02/08157476215372
  4. FREE TEXT-#TAS01#FOPCA/566.55/04APR25 1941Z

Confirmation of an NDC booking - instant ticket

DOCI-FREE TEXT-#TAS01#REFXX/NYAKGZ/USD/NDC
  2. FREE TEXT-#TAS01#OIDXX/XX001H1Y9BXA2/USD/NDC
  3. FREE TEXT-#TAS01#P01ADT/62.33/19.57/81.90
  4. FREE TEXT-#TAS01#P01ADT/US4.67/ZP4.80/AY5.60/XF4.50
  5. FREE TEXT-#TAS01#P01ADT/FARETYPE/PUBLICFARE
  6. FREE TEXT-#TAS01#S01FLTXX0577/B/18APR2025/DFWDEN/21132216  
  7. FREE TEXT-#TAS01#TOT81.90
  8. FREE TEXT-#TAS01#FAREBASIS/OVAIKTBX/S01/ADT
  9. FREE TEXT-#TAS01#RESERVATION CONFIRMED 28MAR25 0951Z
 10. FREE TEXT-#TAS01#TKT/P01/S01/00157447123632
 11. FREE TEXT-#TAS01#FOPCA/81.90/28MAR25 0951z

Note: If more than one ticket number (> 4 segments) is generated for a traveler then ticket numbers appear as below:

12. FREE TEXT-#TAS01#TKT/P01/S01-07/08157476215350
13. FREE TEXT-#TAS01#TKT/P01/S01-07/08157476215351
14. FREE TEXT-#TAS01#TKT/P02/S01-07/08157476215352
15. FREE TEXT-#TAS01#TKT/P02/S01-07/08157476215353

If fees are applied, then instant booking will also show traveler level fee breakdown lines with fee base amount and tax applied on fee amount; see an example below and refer to Ticketing of NDC booking above for details:

 15. FREE TEXT-#TAS01#P01ADT/FEE6.00/UO1.73
 16. FREE TEXT-#TAS01#P02CNN/FEE5.00/UO1.21
 17. FREE TEXT-#TAS01#P03ADT/FEE6.00/UO1.73
 18. FREE TEXT-#TAS01#FOPCC/AXXXXXXXXXXXX1002/588.22/23MAR25 1941Z

Canceled before ticket issue

When the NDC reservation is canceled before a ticket has been issued, the following DI line is added.

DOCI-FREE TEXT-#TAS01#NDC RES CXL XX A12345 23MAR 1651Z

Canceled after ticket issue within VOID period

When the NDC reservation is canceled after a ticket has been issued AND within the void period, the following DI line is added.

DOCI-FREE TEXT-#TAS01#NDC RES CXL TKT VOID 28MAR 1057Z

Canceled after ticket issue, outside VOID period, funds on credit

When the NDC reservation is canceled after a ticket has been issued and outside the void period and the funds have been put on credit, the following DI lines are added.

DOCI-FREE TEXT-#TAS01#NDC RES CXL CREDIT ON HOLD 28MAR 1251Z

Paid with credit on hold - even exchange

When the NDC reservation is paid with a credit on hold for an even exchange, a DI line is created with form of payment TKT and the ticket number.

DOCI-FREE TEXT-#TAS01#FOPTKT/08157476215350/04APR25 1941Z

Paid with credit on hold - additional collection

When the NDC reservation is paid with a credit on hold and additional funds must be collected, DI lines provide both the credit on hold information (TKT plus ticket number) and the form of payment for the additional funds (CC for credit card information or CA for cash).

DOCI-FREE TEXT-#TAS01#FOPCC/AXXXXXXXXXXXX1002/66.55/04APR25 1941Z
  2. FREE TEXT-#TAS01#FOPTKT/08157476215350/04APR25 1941Z

DOCI-FREE TEXT-#TAS01#FOPCA/66.55/04APR25 1941Z
  2. FREE TEXT-#TAS01#FOPTKT/08157476215350/04APR25 1941Z

Paid with a credit on hold - refund

When the NDC reservation is paid with a credit on hold and a refund is due, DI lines provide both the credit on hold information (TKT plus the ticket number) and the amount of the refund.

DOCI-FREE TEXT-#TAS01#FOPTKT/08157476215350/04APR25 1941Z
  2. FREE TEXT-#TAS01#REFUND/08157476215350/66.55/04APR25 1941Z

Modify before ticketing

When an unticketed NDC reservation is modified, the new itinerary and price will be added as new lines.

Note: The original itinerary is prefaced with ORIGINAL. The new itinerary is prefaced with NEW.

 13. FREE TEXT-#TAS01#ITINERARY MODIFIED 30MAR25 1938Z
 14. FREE TEXT-#TAS01#P01ADT/343.00/70.60/413.60
 15. FREE TEXT-#TAS01#P01ADT/XF6.80/AY16.80/ZP7.20/US9.82/XF6.80/ZP7.20/US15.98
 16. FREE TEXT-#TAS01#P02CNN/343.00/70.60/413.60
 17. FREE TEXT-#TAS01#P02CNN/XF6.80/AY16.80/ZP7.20/US9.82/XF6.80/ZP7.20/US15.98
 18. FREE TEXT-#TAS01#P01ADT/FARETYPE/PUBLICFARE                           
 19. FREE TEXT-#TAS01#P02CNN/FARETYPE/PUBLICFARE
 20. FREE TEXT-#TAS01#ORIGINAL/S01FLTAA2749/N/15MAY2025/DFWATL/20502359
 21. FREE TEXT-#TAS01#ORIGINAL/S02FLTAA1567/G/19MAY2025/ATLDFW/09301103
 22. FREE TEXT-#TAS01#NEW/S01FLTAA2749/N/15MAY2025/DFWATL/20482351
 23. FREE TEXT-#TAS01#NEW/S02FLTAA1567/G/18MAY2025/ATLDFW/08050955
 24. FREE TEXT-#TAS01#TOT827.20

Modify after ticketing - even exchange

When a ticketed NDC reservation is modified, the new itinerary and even exchange will be added as new lines.

 16. FREE TEXT-#TAS01#ITINERARY MODIFIED 09APR25 1938Z
 17. FREE TEXT-#TAS01#P01ADT/68.75/37.81/88.86
 18. FREE TEXT-#TAS01#P01ADT/QR20.75/UO6.00/WG11.06
 19. FREE TEXT-#TAS01#P02CNN/68.75/37.81/88.86
 20. FREE TEXT-#TAS01#P02CNN/QR20.75/UO6.00/WG11.06
 21. FREE TEXT-#TAS01#P03ADT/68.75/37.81/88.86
 22. FREE TEXT-#TAS01#P03ADT/QR20.75/UO6.00/WG11.06
 23. FREE TEXT-#TAS01#S01FLTXX0415/Q/30APR2025/SYDMEL/08000935
 24. FREE TEXT-#TAS01#S02FLTXX0402/E/10MAY2025/MELSYD/07450910
 25. FREE TEXT-#TAS01#S01FLTXX0415/Q/30APR2025/SYDMEL/08000935
 26. FREE TEXT-#TAS01#S02FLTXX0402/E/10MAY2025/MELSYD/07450910
 27. FREE TEXT-#TAS01#TOT266.58
 28. FREE TEXT #TAS01#RESERVATION CONFIRMED 04APR25 1938Z
 29. FREE TEXT-#TAS01#TKT/P01/S01-02/08157476215350
 30. FREE TEXT-#TAS01#TKT/P03/S01-02/08157476215361
 31. FREE TEXT-#TAS01#TKT/P02/S01-02/08157476215372
 32. FREE TEXT-#TAS01#EVEN EXCHANGE

Note: Only new ticket numbers to be written in the lines.

Modify after ticketing - additional collection

When a ticketed NDC reservation is modified, the new itinerary and exchange additional collection amount, with or without Fee lines, will be added as new lines.

 16. FREE TEXT-#TAS01#ITINERARY MODIFIED 30MAR25 1938Z
 17. FREE TEXT-#TAS01#P01ADT/142.33/25.57/167.90
 18. FREE TEXT-#TAS01#P01ADT/XF4.50/ZP4.80/AY5.60/US10.67
 19. FREE TEXT-#TAS01#P02CNN/142.33/25.57/167.90
 20. FREE TEXT-#TAS01#P02CNN/XF4.50/ZP4.80/AY5.60/US10.67
 21. FREE TEXT-#TAS01#P01ADT/FARETYPE/PUBLICFARE                         
 22. FREE TEXT-#TAS01#P02CNN/FARETYPE/PUBLICFARE   
 23. FREE TEXT-#TAS01#ORIGINAL/S01FLTAA1210/B/22MAY2025/DFWORD/05300753
 24. FREE TEXT-#TAS01#NEW/S01FLTAA2771/G/19JUN2025/DENORD/05400915
 25. FREE TEXT-#TAS01#FAREBASIS/GVAIZNN3/S01/ADT                       
 26. FREE TEXT-#TAS01#FAREBASIS/GVAIZNN3/S01/CNN 
 27. FREE TEXT-#TAS01#TOT335.80
 28. FREE TEXT-#TAS01#RESERVATION CONFIRMED 30MAR25 1938Z
 29. FREE TEXT-#TAS01#TKT/P01/S01/00157447170495
 30. FREE TEXT-#TAS01#TKT/P02/S01/00157447170506
 31. FREE TEXT-#TAS01#ADDCOL/184.00/30MAR25 1553Z
 32. FREE TEXT-#TAS01#FOPCC/AXXXXXXXXXXXX1002/184.00/30MAR25 1941Z

Fee lines at Traveler level, along with breakdown, are created only if carrier sends the information in the response.

If carriers send EMDs for Refund or Charges, then EMDs lines for each passenger (as highlighted below) are also added:

 32. FREE TEXT-#TAS01#ADDCOL/150.20/35.25/185.45
 33. FREE TEXT-#TAS01#EMD-S/P01/08157476215350/ChangeFee/GBR/100.00
 34. FREE TEXT-#TAS01#EMD-S/P02/08157476215351/ChangeFee/GBR/100.00
 35. FREE TEXT-#TAS01#EMD-S/P03/08157476215352/ChangeFee/GBR/100.00
 36. FREE TEXT-#TAS01#EMD-S/P01/08157476215370/ReBookingFee/GBR/10.35
 37. FREE TEXT-#TAS01#EMD-S/P02/08157476215371/ReBookingFee/GBR/10.35
 38. FREE TEXT-#TAS01#EMD-S/P03/08157476215372/ReBookingFee/GBR/10.35
 39. FREE TEXT-#TAS01#P01ADT/FEE6.00/UO1.00
 40. FREE TEXT-#TAS01#P02CHD/FEE5.00/UO0.75
 41. FREE TEXT-#TAS01#P03ADT/FEE6.00/UO1.00
 42. FREE TEXT-#TAS01#FOPCC/AXXXXXXXXXXXX1002/205.20/04MAR25 1941Z

Note: Along with EMD numbers, the EMD lines include:

  • Type text (such as Refund, ChangeFee, Residual, ReBookingFee) is returned by carrier, and this text is used in DI lines for each type of refund or charges applied by the carrier.

  • EMD currency code and amount

Modify after ticketing - refund

When a ticketed NDC reservation is modified, the new itinerary and exchange refund amount will be added as new DI lines (below lines appear after the lines created in Ticketing of NDC booking or Confirmation of an NDC booking - Instant Ticket).

 16. FREE TEXT-#TAS01#ITINERARY MODIFIED 09APR25 1938Z
 17. FREE TEXT-#TAS01#P01ADT/68.75/37.81/88.86
 18. FREE TEXT-#TAS01#P01ADT/QR20.75/UO6.00/WG11.06
 19. FREE TEXT-#TAS01#P02CNN/68.75/37.81/88.86
 20. FREE TEXT-#TAS01#P02CNN/QR20.75/UO6.00/WG11.06
 21. FREE TEXT-#TAS01#P03ADT/68.75/37.81/88.86                         
 22. FREE TEXT-#TAS01#P03ADT/QR20.75/UO6.00/WG11.06
 23. FREE TEXT-#TAS01#S01FLTXX0415/Q/30APR2025/SYDMEL/08000935
 24. FREE TEXT-#TAS01#S02FLTXX0402/E/10MAY2025/MELSYD/07450910
 25. FREE TEXT-#TAS01#TOT266.58
 26. FREE TEXT-#TAS01#RESERVATION CONFIRMED 04APR25 1938Z
 27. FREE TEXT-#TAS01#TKT/P01/S01-02/08157476215350
 28. FREE TEXT-#TAS01#TKT/P03/S01-02/08157476215361
 29. FREE TEXT-#TAS01#TKT/P02/S01-02/08157476215372
 30. FREE TEXT-#TAS01#REFUND111.56

Note: If carriers send EMDs for Refund or Charges then EMDs lines for each passenger (as highlighted below) are also added:

 16. FREE TEXT-#TAS01#ITINERARY MODIFIED 09APR25 1938Z
 17. FREE TEXT-#TAS01#P01ADT/68.75/37.81/88.86
 18. FREE TEXT-#TAS01#P01ADT/QR20.75/UO6.00/WG11.06
 19. FREE TEXT-#TAS01#P02CNN/68.75/37.81/88.86
 20. FREE TEXT-#TAS01#P02CNN/QR20.75/UO6.00/WG11.06
 21. FREE TEXT-#TAS01#P03ADT/68.75/37.81/88.86                         
 22. FREE TEXT-#TAS01#P03ADT/QR20.75/UO6.00/WG11.06
 23. FREE TEXT-#TAS01#S01FLTXX0415/Q/30APR2025/SYDMEL/08000935
 24. FREE TEXT-#TAS01#S02FLTXX0402/E/10MAY2025/MELSYD/07450910
 25. FREE TEXT-#TAS01#TOT266.58
 26. FREE TEXT-#TAS01#RESERVATION CONFIRMED 04APR25 1938Z
 27. FREE TEXT-#TAS01#TKT/P01/S01-02/08157476215350
 28. FREE TEXT-#TAS01#TKT/P03/S01-02/08157476215361
 29. FREE TEXT-#TAS01#TKT/P02/S01-02/08157476215372
 30. FREE TEXT-#TAS01#EMD/P01/08122234567666/Refund/GBP/14.90
 31. FREE TEXT-#TAS01#EMD/P02/08122234567667/Refund/GBP/14.90
 32. FREE TEXT-#TAS01#EMD/P03/08122234567668/Refund/GBP/14.90
 33. FREE TEXT-#TAS01#REFUND44.70

Note: Along with EMD numbers, the EMD lines include:

  • Type text (such as Refund, ChangeFee, Residual, ReBookingFee) is returned by carrier and this text is used in DI Lines for each type of refund or charges applied by the carrier.

  • EMD currency code and amount

Add free seats

Free Seat added for all passengers for segment 1 – hold comparison

DOCI-FREE TEXT-#TAS01#REFXX/QUP2X5/AUD/NDC
  2. FREE TEXT-#TAS01#OIDXX/XX08148445C00/AUD/NDC
  3. FREE TEXT-#TAS01#P01ADT/168.75/37.81/188.86
  4. FREE TEXT-#TAS01#P01ADT/QR20.75/UO6.00/WG11.06
  5. FREE TEXT-#TAS01#P02CNN/168.75/37.81/188.86
  6. FREE TEXT-#TAS01#P02CNN/QR20.75/UO6.00/WG11.06
  7. FREE TEXT-#TAS01#P03ADT/168.75/37.81/188.86
  8. FREE TEXT-#TAS01#P03ADT/QR20.75/UO6.00/WG11.06
  9. FREE TEXT-#TAS01#S01FLTXX0415/Q/24APR2025/SYDMEL/08000935
 10. FREE TEXT-#TAS01#S02FLTXX0402/E/09MAY2025/MELSYD/07450910
 11. FREE TEXT-#TAS01#TOT566.56
 12. FREE TEXT-#TAS01#RESERVATION CONFIRMED 04APR25 1938Z
 13. FREE TEXT-#TAS01#TICKET TIME LIMIT 05APR25 2359Z
 14. FREE TEXT-#TAS01#DAS/P01/S1/SEAT/23A
 15. FREE TEXT-#TAS01#DAS/P02/S1/SEAT/24A
 16. FREE TEXT-#TAS01#DAS/P03/S1/SEAT/24B

Free Seat added after ticketing of NDC booking for two passengers for segment 1 (after hold)

 12. FREE TEXT-#TAS01#TKT/P01/S01-02/08157476215350
 13. FREE TEXT-#TAS01#TKT/P02/S01-02/08157476215372
 14. FREE TEXT-#TAS01#FOPCC/AXXXXXXXXXXXX1002/578.49/04APR25 1941Z
 15. FREE TEXT-#TAS01#DAS/P01/S1/SEAT/23A
 16. FREE TEXT-#TAS01#DAS/P02/S1/SEAT/24A

Free Seat added for all passengers for segment 1 – Instant Ticket

DOCI-FREE TEXT-#TAS01#REFXX/QUP2X5/AUD/NDC
  2. FREE TEXT-#TAS01#OIDXX/XX08148445C12/AUD/NDC
  3. FREE TEXT-#TAS01#P01ADT/168.75/37.81/188.86
  4. FREE TEXT-#TAS01#P01ADT/QR20.75/UO6.00/WG11.06
  5. FREE TEXT-#TAS01#P02CNN/168.75/37.81/188.86
  6. FREE TEXT-#TAS01#P02CNN/QR20.75/UO6.00/WG11.06
  7. FREE TEXT-#TAS01#P03ADT/168.75/37.81/188.86
  8. FREE TEXT-#TAS01#P03ADT/QR20.75/UO6.00/WG11.06
  9. FREE TEXT-#TAS01#S01FLTXX0415/Q/24APR2025/SYDMEL/08000935
 10. FREE TEXT-#TAS01#S02FLTXX0402/E/09MAY2025/MELSYD/07450910
 11. FREE TEXT-#TAS01#TOT566.56
 12. FREE TEXT-#TAS01#RESERVATION CONFIRMED 04APR25 1938Z
 13. FREE TEXT-#TAS01#TKT/P01/S01-02/08157476215350
 14. FREE TEXT-#TAS01#TKT/P03/S01-02/08157476215361
 15. FREE TEXT-#TAS01#TKT/P02/S01-02/08157476215372
 16. FREE TEXT-#TAS01#FOPCC/AXXXXXXXXXXXX1002/566.55/04APR25 1941Z
 17. FREE TEXT-#TAS01#DAS/P01/S1/SEAT/23A
 18. FREE TEXT-#TAS01#DAS/P02/S1/SEAT/24A
 19. FREE TEXT-#TAS01#DAS/P03/S1/SEAT/24B

Add paid seats

Paid seats booked during or after initial booking

When Paid Seats are booked during or after initial booking, then the DI lines with Seat Number and Price are written for each traveler and segment booked (e.g., lines 13 and 14 below).

DOCI-FREE TEXT-#TAS01#REFXX/QUP2X5/AUD/NDC
  2. FREE TEXT-#TAS01#OIDXX/XX08148445C44/AUD/NDC
  3. FREE TEXT-#TAS01#P01ADT/168.75/37.81/188.86
  4. FREE TEXT-#TAS01#P01ADT/QR20.75/UO6.00/WG11.06
  5. FREE TEXT-#TAS01#P02CNN/168.75/37.81/188.86
  6. FREE TEXT-#TAS01#P02CNN/QR20.75/UO6.00/WG11.06
  7. FREE TEXT-#TAS01#P03ADT/168.75/37.81/188.86
  8. FREE TEXT-#TAS01#P03ADT/QR20.75/UO6.00/WG11.06
  9. FREE TEXT-#TAS01#S01FLTXX0415/Q/24APR2025/SYDMEL/08000935
 10. FREE TEXT-#TAS01#S02FLTXX0402/E/09MAY2025/MELSYD/07450910
 11. FREE TEXT-#TAS01#TOT566.56
 12. FREE TEXT-#TAS01#RESERVATION CONFIRMED 04APR25 1938Z
 13. FREE TEXT-#TAS01#TICKET TIME LIMIT 05APR25 2359Z
 14. FREE TEXT-#TAS01#DAS/P01/S1/SEAT/23A/USD/25.00
 15. FREE TEXT-#TAS01#DAS/P02/S1/SEAT/24A/USD/45.00

Paid seats that are paid for during or after initial booking

When the paid seats are paid for during or after initial booking, then the DI lines with seat's EMDs are written for each paid seat (e.g., lines 15 and 16 below).

 14. FREE TEXT- #TAS01#FOPCC/AXXXXXXXXXXXX1002/578.49/04APR25 1941Z
 15. FREE TEXT- #TAS01#EMD/P01/S1/1234567890/SEAT/USD/25.00
 16. FREE TEXT- #TAS01#EMD/P02/S1/1234567891/SEAT/USD/45.00

Void ticket

If a ticketed NDC booking is canceled within the void period, the following line is added.

#TAS01# NDC TKT VOID 29JUN 0928ZE 0001E

If the ticketed NDC booking is canceled after the void period, the following line is added.

#TAS01# NDC TKT RFND 29JUN 0928ZE 0001E

Involuntary cancel remarks

An involuntary cancel remark is added when the airline cancels a booking due to a missed ticket time limit. One DI line contains the cancellation date and time. Original indicates the original segment information and S## indicates the segment number.

#TAS01#NDC RES CXL INVOL CXL 05MAY25 1938Z
#TAS01#ORIGINAL/S01FLTAA1805/Q/04MAY2025/DFWOKC/08400938

Order Change Notifications (SQ only)

For Singapore Airlines NDC bookings only, the following Order Change Notifications (OCNs) are placed on specific queues and also generate DI line messages. No agent action is required, but agents may want to monitor these queues to stay informed about changes to a traveler's booking file.

  • Bookings that had changes to their booked services, such as ancillaries or seats, will be placed in Queue 25. Additionally, a new DI line is added to the booking file with the message ITINERARY MODIFIED CHANGES TO ANCILLARY SERVICES.

  • Bookings that have been modified by voluntary changes to flights done by the airline will be placed in Queue 11. There is no expectation from the agency to do anything with this event. Additionally, a new DI line is added to the booking file with the message ITINERARY MODIFIED BY AIRLINE VOLUNTARY CHNG.

  • Bookings where the passenger has caused a no show will be placed in Queue 23. If there is only one segment in the booking, it will remain as a no show. When the OCN was caused by a passenger no show, if there is only one segment in the booking, it will remain as a no show. If there two or more segments, all the segments after no show will be removed from the booking. In either of these states, the booking can only be refunded with penalties in NDC. A reshop has to be handled offline directly with the airline. Additionally, a new DI line is added to the booking file with the message CUSTOMER NO-SHOW.